Privacy Policy

Last updated: June 2026

MINIWINI (operated by Bliven Ventures Pvt. Ltd., herein after "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit miniwini.in or make a purchase from us. Please read this policy carefully.

By using our website, you consent to the practices described in this policy, in accordance with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 (DPDP Act), and applicable international data protection laws.

1. Information We Collect

We collect the following categories of personal data:

a) Information You Provide Directly

• Name, email address, phone number, and shipping/billing address when you place an order or create an account
• Payment information (processed securely via our payment partners — we do not store card details)
• Messages or queries submitted via our contact form
• Reviews or feedback you submit on our products

b) Information Collected Automatically

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 7)

c) Information from Third Parties

• Data from payment processors, logistics partners, and marketing platforms (e.g., Google, Meta) to fulfil orders and improve our services

2. How We Use Your Information

We use your personal data for the following purposes:

• Order fulfilment: Processing, shipping, and delivering your orders
• Customer support: Responding to queries, returns, and complaints
• Marketing communications: Sending promotional emails or SMS (only with your consent; you may opt out at any time)
• Analytics & improvement: Understanding how our website is used to improve user experience
• Legal compliance: Meeting obligations under applicable Indian and international laws
• Fraud prevention: Detecting and preventing fraudulent transactions

3. Legal Basis for Processing

Under the DPDP Act 2023 and GDPR (for EU/UK customers), we process your data on the following legal bases:

• Consent: For marketing communications and non-essential cookies
• Contractual necessity: To fulfil your orders and provide our services
• Legitimate interests: For fraud prevention, security, and improving our services
• Legal obligation: To comply with applicable laws and regulations

4. Sharing Your Information

We do not sell your personal data. We may share it with trusted third parties only as necessary:

• Logistics & fulfilment partners: To deliver your orders
• Payment processors: To securely process transactions
• Marketing platforms: Google Analytics, Meta Ads (anonymised/aggregated where possible)
• Technology providers: Shopify (our e-commerce platform) — see Shopify's Privacy Policy
• Legal authorities: When required by law, court order, or government regulation

All third-party partners are contractually obligated to handle your data securely and only for the specified purpose.

5. Data Retention

We retain your personal data only as long as necessary:

• Order and transaction records: 7 years (as required under Indian tax and accounting laws)
• Marketing consent records: Until you withdraw consent
• Account data: Until you request deletion

6. Your Rights

Depending on your location, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion (Right to be Forgotten): Request deletion of your data, subject to legal retention requirements
• Withdrawal of Consent: Withdraw marketing consent at any time via the unsubscribe link in our emails or by contacting us
• Data Portability: Request your data in a structured, machine-readable format (GDPR customers)
• Grievance Redressal: Under the DPDP Act 2023, you may raise a complaint with our Data Protection Officer

To exercise any of these rights, contact us at: hello@miniwini.in

7. Cookies

We use cookies and similar technologies to enhance your browsing experience. These include:

• Essential cookies: Required for the website to function (e.g., cart, session)
• Analytics cookies: To understand how visitors use our site (e.g., Google Analytics)
• Marketing cookies: To serve relevant ads (e.g., Meta Pixel, Google Ads)

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

8. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us / Grievance Officer

For any privacy-related queries, concerns, or to exercise your rights, please contact:

Bliven Ventures Pvt. Ltd. (MINIWINI)
Email: hello@miniwini.in
Website: miniwini.in
India

We will respond to all requests within 30 days as required under the DPDP Act 2023.